Lettuce Help Center
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
What is Lettuce?
How Lettuce works
Skipping, Vacations, Pricing, Guarantees, and more
Our Website - Customer Accounts
Feedback & Social Media
Where can I provide feedback?
Where can I find you on social media?
How do the deliveries work?
How do I compost and what can I include?
Do I need to wash my containers?
Delivery Zones and Waitlists
Skipping and alternating between plans
Cancellations, vacation holds, etc
What if I want to cancel?
I'm going out of town. What do I do?
I'm moving. Does that mean I can't receive my deliveries anymore?
Cooking with Lettuce
Where can I get cooking tips?
What are the options for vegans?
Can I make substitutions?
Where do I get details about ingredients and portions?
What if I have allergies or other dietary concerns?
What's in the bag?
Where does the produce come from?
Do I need to wash the produce?
There are holes in my leafy greens. Is that okay?
My produce is wilted / damaged. What do I do?
Our Urban Farms
Our Farming Philosophy
How does your compost make it back to our farms?
Account, Settings and Billing
What do I need to open my store? Do I pay any fees?
Who is Create for and what is this really all about?
How does the pricing work? How are delivery and logistics costs covered?
How do I get paid?
What happens if a customer is unhappy with a product?
What type of products can I sell?
How does scheduling and delivery work?
What happens if I miss bringing in an order?