You are free to cancel your weekly subscription at any time. Please do so by email (firstname.lastname@example.org) or phone. Your cancellation will take a couple of days to process, so please be advised that you must cancel 3 days prior to a delivery. Otherwise, you will still receive the delivery for that week and be charged accordingly.
Customer satisfaction is very important to us. If you are willing to tell us, we would like to know why you are cancelling and if there is anything we can do to make you want to continue your subscription.
If you are a Lettuce Pioneers Circle member, your refund will be prorated based on how many deliveries you have received and you will not receive the annual dividend.
Once you cancel, we will stop by on the next delivery date to pick up any containers you have. Your setup fee will be refunded once you return all of our containers. The recipe binder is yours to keep. If anything is missing, we will subtract the value and refund the rest.